- Home
- Industries
- Facilities management
The same proof, for cleaning and caretaking teams
Attendance, task completion and site checks for soft services — using exactly the same checkpoint scanning that security teams rely on.
Facilities and cleaning contracts have the same fundamental problem as security ones: the client is buying something that happened while they were not there. "The washrooms were serviced at 06:15" is either evidenced or it is a claim.
Plenty of our customers run both security and soft services, and use one system across the lot rather than paying twice.
What SMS-Patrol handles for you
The specific jobs that come up in facilities management work.
Task verification
A checkpoint at each area — washrooms, kitchens, stairwells, bin stores — scanned as it is serviced.
Attendance on early starts
Clock-on with time and position, so a 05:30 start is confirmed rather than assumed.
Multi-site cleaning rounds
One operative covering several buildings, with arrival and duration logged at each.
Defect and fault reporting
Photograph a broken fitting or a spillage hazard and log it to the right site instantly.
Client service reports
Show the customer which areas were covered, when, and by whom, in a single monthly PDF.
Accurate contract billing
Real hours by site feed the invoice, including any additional or reactive work.
Why operators in this sector choose us
One flat price for the whole company, every feature included, and an app your team can learn in the time it takes to make a cup of tea.
- Checkpoint scanning for task verification
- Attendance proof on early and split shifts
- Multi-building cleaning rounds
- Photo-evidenced defect reporting
- One system for security and soft services
- Monthly service reports for the client
Live on your first site today
Setup is included in the price, and we do it with you on a screen share.
Add the site
We set up your client, site and checkpoints together on a call — usually under an hour.
Fit the checkpoints
Stick NFC tags or QR labels on your next visit, or start with GPS points and add tags later.
Invite your team
Officers install the free app and log in. Training takes about five minutes.
Send the first report
By the end of the week you have a report your client can read. That is usually the moment it sells itself.
Facilities management — common questions
Yes — the mechanics are identical to a guard tour. A checkpoint at each area, scanned when serviced, produces exactly the coverage evidence a facilities client asks for.
Yes. Both count towards your headcount, and you can report and invoice each contract separately.
No. The app runs on their own Android or iPhone, the same as it does for security officers.
Yes. Reactive work can be logged as an incident or task entry with photos, and included in the monthly report and the invoice.